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How do I return an item?
Returning
& Exchanging Online Orders We want you to be 100%
satisfied with your purchase but understand that sometimes an item needs to be
returned. No worries - we are here to help! OUR END OF SEASON AND
HOLIDAY EXTENDED RETURN POLICY Any purchases made between
11/24/2021 and 12/31/2021 can be returned until 2/15/2021. However, due to the volume
of end of season sale orders, returns will not be eligible to be received or
processed until 1/10/2022 (see below for further instructions). Products must
be in the condition you received them and in the original box and/or packaging.
Any electronic product that has been opened and/or used cannot be returned
unless the unit was received defective. Return shipping within Canada on
apparel and footwear is absolutely free. You will be provided with an electronic
emailed pre-paid UPS domestic label to return the purchase.* Please do not send your
purchase back to the manufacturer. The following products
may NOT be returned: * Return Process: Please
email returns@clublink.ca with your
order # and the item(s) you wish to return. Any return requests sent between 11/24/2021
and 1/09/2022 will be processed on 1/10/2022. An electronic shipping label will
be emailed to the email address your order was placed with and will come
directly from UPS – as such please look out for an email from UPS. Simply print
and place the label on the package either drop the package at any UPS location
or you can call UPS for a pick up (the number will be in the email from UPS). CAN I EXCHANGE AN ITEM? Yes! However, due to the
large volume of orders we cannot handle exchange requests until 1/10/2022. We
recommend making an additional purchase online to secure your sizing and placing
a return request for the original order. Exchange requests can be sent to
returns@clublink.ca ARE THERE RESTOCKING
FEES? No. However, returning
shipping costs for items that are not apparel and footwear will be the responsibility
of the buyer. Thank you for your purchase and Have a
great holiday season and happy new year! The Staff @ shopclublink.
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